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This question becomes loaded when applied to your IT department. How are things going with your network, cyber security, infrastructure, cloud service and IT response times. Are you meeting all mandatory compliance requirements. There are so many moving parts to running a successful IT department and they don't all remain static. Technology advances and expectations evolve; adjustments are needed.
An IT Operations Review / Health Check can keep you on the right track, or ensure you don't go down the wrong one. It's like a physcial for your IT environment. Are your systems healthy? It is a periodic evaluation to ensure all vital signs are good, systems are functioning properly, and your network is secure against the latest threats.
Your assessment begins with a meeting where you can share concerns, challenges and goals with our team and discuss your business requirements. From there, we provide a thorough overview inclusive of, but not limited to, the following:
Our health check will consider best practices, service delivery models and benchmarks, IT cost-to-serve comparisons, various technology architectures and provide actionable advice on how to improve your IT service levels and efficiency whilst providing a secure, reliable and robust IT infrastructure.
This advice will enable you to improve your IT efficiency, reduce business risk and deliver positive outcomes for the business.
Are your systems healthy, are you missing something?
When was the last time your business had a IT Operations health check? If it has been over 12 months, we encourage you to consider one as soon as possible.
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